Why TAPFIN from ManpowerGroup Solutions?

TAPFIN logoIn a fast paced, unpredictable market, organizations must be able to react quickly. Increasingly, employers are utilizing contingent workforce strategies to provide flexibility. As the number of contingent workforce sources increases, so do the challenges, such as managing cost, standardizing processes and tracking performance.

To gain control, organizations are turning to TAPFIN, ManpowerGroup Solutions’ Managed Service Provider (MSP). TAPFIN provides comprehensive global solutions that optimize contingent workforce management and drive performance through people, process and technology. Our MSP solutions have the capability to deliver oversight of your service providers and recruitment vendors. Additionally, TAPFIN is the only MSP vendor to have established and maintained an ISO 9001:2008 certification for all its processes.

Customized Solutions

We partner with you to fully understand your needs. We then leverage our deep experience and expertise to design innovative solutions that are completely tailored to maximize your contingent labor.

Global Footprint

Our unmatched global presence in over 80 countries and territories mean on-the-ground resources to bring all of your contingent workforce suppliers into one plan and one centralized processing system to increase efficiencies across your entire workforce.

Excellence in Execution

We provide sophisticated program management based on best-in-class and ISO certified processes to provide you the highest level of quality, efficiency, process excellence and valuable insight across all your contingent workforce contracts, maximizing the performance of your suppliers.

Results Delivered

Our solutions are not about making claims and promises. Our solutions are about visibility and predictability to your supplier relationships. We deliver the performance you require from your contingent workforce in order to win.

Scope of MSP Solutions

TAPFIN creates innovative workforce management solutions that address the workforce and vendor management challenges in today's world of work. Our solutions add value by delivering results that increase workforce efficiency, reduce costs and mitigate risks. They include:

Contingent Workforce Management (CWM)

  • Contingent workers (e.g., consultants, independent contractors and temporary staff) are popular options for companies. Yet, most companies lack the available staff or expertise to fully leverage this opportunity. At TAPFIN, CWM solutions are designed to manage all contingent workforce activities (from sourcing to separation), support administrative functions by establishing performance metrics, negotiate SLAs, evaluate vendors, standardize reporting and manage day-to-day operations.
  • Our solutions design and implementation teams are the most experienced in the industry. TAPFIN manages 20,000 contractors daily. We partner with client teams in HR, IT and Procurement to continuously improve processes and results.

Services Procurement Management (SPM)

  • Outsourcing specific support functions helps companies better manage costs and focus on core business growth. As the complexity of managing these workgroups increases,TAPFIN can help to mitigate the risks.
  • TAPFIN has crafted a proprietary and comprehensive approach to SPM for larger clients. Leveraging our CWM expertise and best practices, we refine the process and deliver cost savings, risk mitigation, increased process efficiency and stronger business performance.

Independent Contractor Management (ICM)

  • TAPFIN’s integrated, web-based Independent Contractor Management solution offers instant results. ICM passes 20-30 percent more Independent Contractors (ICs) than competing solutions and fully warrants all ICs passed. With TAPFIN payrolling, savings is typically 13-14 percent.

Integrated Resource Fulfillment (IRF)

  • TAPFIN’s Integrated Resource Fulfillment solution centralizes the management of multiple worker types including traditional contingent workers, project-based workers and independent contractors. By managing all of these workers in a single global program, clients reduce costs and improve efficiency.
  • IRF makes management of tactical contingent labor workflow more strategic. TAPFIN provides clients with a complete view of their workforce and increases the ability to effectively plan and manage to strategic business targets.


With TAPFIN, you achieve quality, efficiency, compliance and cost savings.


Quality is assured by developing a sourcing strategy that best meets your objectives for each labor category and location supported. Our Program Management capabilities ensure the visibility of vendor performance and enables continuous improvement of the vendor pool.


Realized through dedicated teams of experts deploying best practice-based operations processes that optimize time-to-hire, quality-of-hire, candidate evaluations, contingent worker on-/off-boarding, contingent worker management, and vendor performance management.


Achieved at the vendor, contingent worker and organizational levels through vigilant control of labor and supply contracts, candidate employability validation, on-/off-boarding processes, and engagement practices locally and globally. An exhaustive assessment of relevant legislation, financial policies and customer considerations further mitigate risks related to tenure management, operational liability and back office processes.

Cost Savings

Cost efficiency is derived by deploying and enforcing best practices, business rules and initiatives such as sourcing decision support, overtime rate controls, margin optimization, demand management, vendor rationalization and tiering, volume discounts, and comprehensive rate card analysis and management. Our established process efficiencies minimize costs throughout the supply chain with custom initiatives such as consolidated invoicing, streamlined requisitioning and automated approvals.

Leader Recognition

Named top leader by Everest Group in the 2015 MSP-Service Provider Landscape with PEAK Matrix Assessment for second consecutive year.

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MSP Success Stories

Review how ManpowerGroup Solutions has helped companies improve hiring quality, time-to-fill, cost savings and efficiencies through our proven recruiting processes and workforce solutions.


Managed Service Provider Network

In addition to ManpowerGroup’s extensive branch network, TAPFIN draws upon its existing business relationships with over 4,000 companies who provide temporary staffing on behalf of our clients around the world.